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ILLiad is a web application that accelerates the delivery of resources from other libraries to you. It enables SHU library staff to process your requests quickly.

ILLiad is not a database --you will not receive your requests immediately. The staff of other libraries have to act on your request. If you request physical materials (books, DVDs), delivery usually takes 2-3 days or more.

If you request a book chapter or journal article, you will receive it via the Web. Usually you will receive a message that will tell you how to find your article after you log back into ILLiad. Sometimes you will receive a requested article as an attachment to a separate e-mail message, but this is the exception.

You can always check on the status of your requests by logging into ILLiad and looking at your Requests in Process. If you have more question, you contact the Resource Sharing office at ill@sacredheart.edu, or (203) 371-7705.